COVID / CANCELLATION POLICY

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General Cancellation Policy

General Cancellation Policy Summer & Fall 2023: There will be no refunds for any of our programs after June 1, 2023. There will also be no credits issued for future programs with HITT Volleyball. A partial refund may be considered in the following circumstances. In the case of an injury, a refund may be considered if the camp is filled to capacity and another athlete from the wait-list can replace the injured athlete. If a camp is listed with a waitlist, it does not always guarantee that there will be people on the list or that the spot can automatically be filled, as with time people make other arrangements. All requests must be submitted in writing via e-mail and in case of injury must be accompanied by a certified physician’s letter/note.
All cancellations and subsequent refunds are subject to an administration fee of $95.00 CDN from HITT Volleyball plus additional charges incurred to HITT Volleyball from PayPal (6% of the initial and total registration amount including tax). Example: Registration cost $425.- plus GST ($21.25) equals $446.25 CDN dollars minus 6% is $26.78.- equals $419.47.- minus $95.00 equals $324.47 CDN of a total refund.
For customers with e-transfer payments, these will also be refunded via e-transfer and the following charges will apply: The HITT Volleyball administration fee of $95.00 CDN plus a $10.00 CDN banking business transaction fee for a total of $105.00 CDN..

COVID-19 Cancellation Policy

In case of a provincial or government health order shut down prior to a camp starting the refund procedure will include the following fees: A $10.00 CDN HITT Volleyball Admin fee plus if using credit card via PayPal a 6% fee of total registration amount (6% of the initial and total registration amount including tax) and if using e-transfer the HITT admin fee of $10.00 plus a $10.00 banking business transaction fee for a total of $20.00 CDN.

In case of a provincial or government shut down after a camp has started, HITT Volleyball reserves the right to refund customers on a prorated basis and via a coupon for future usage only and after covering all of HITT Volleyball’s expenses for the camp/s in question.